Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 business days (Monday–Friday). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time
Estimated delivery times depend on the destination and shipping method selected at checkout:

• UK Standard Delivery: 1-2 business days

• UK Express Delivery: Next business days

• International Delivery: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays or peak seasons.

Shipping Costs
Shipping costs are calculated at checkout based on the delivery location, weight, and shipping method selected.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information so you can monitor the progress of your delivery.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages
If your package is delayed or appears lost in transit, please contact us and we will assist in investigating the issue with the courier.

Contact Us
If you have any questions about your order or shipping, please contact our support team with your order number and details of your query.